How Top Management Affects Employee Turnover – and How to Solve the Problem

Chris Pierce-Cooke

Over 46 million Americans voluntarily left their jobs in 2022 alone.

The so-called Great Resignation has already affected organizations of all industries and sizes – professional services firms are no exception. The struggle to attract and retain top talent has been one of the main challenges towards business growth.

So how can organizations fight this trend and win the battle for talent?

New research shows that the answer comes from the top of the corporate chain.

A study including board members, middle managers, employees and HR professionals of 96 companies points to the cohesion in top management teams as the initial factor to affect employee turnover intentions. The survey amounted to 11,000 people, from small to medium-sized enterprises, where the organizational impact of top management is usually more direct.

 

Ultimately, it’s a trickle down effect.

The more fractured and disconnected top management teams are, the more employees act on the intention to leave their companies.

There are some on point solutions for the effect of leadership performance on employee turnover levels.

The first step is for companies to embrace the power of culture. And that begins with becoming quickly aware if there is a negative and potentially corrosive organizational environment. Once there is recognition of the problem, a common track is to invest in individual or team coaching. There are many training options to develop both interpersonal skills and group processes.

Leadership mindset is another key aspect to consider. Individualistic leadership styles do not only threaten teamwork as a whole, they also challenge the development of a collaborative posture at the top of the organization.

 

Keep in mind that employees are increasingly seeking decentralized, team-based, agile organizations.

Finally, being able to communicate openly about the internal dynamics of the top leadership is a way to build trust and pick up on early signs of trouble in the team. When employees perceive cohesion and unity at the top it enhances the desire to truly be a part of the team.

Leadership development and culture-building are pillars of a solid business growth strategy. Our group of trusted advisors has guided many companies to the best custom solutions for their context. Don’t hesitate to reach out for counsel!

Related Posts

Building Your Business With 2 Exit Strategies in Mind
Chris Pierce-Cooke
You know how the experts say that the very first task of an incoming CEO is to identify his or her successor. Well, guess what: the very first action the founder of a newly-minted business should take, is to create their Exit Plan – actually two Exit Plans – one for a successful exit driven by themselves – another one for an exit forced upon them by adverse circumstance.
7 Leadership Strategies for Startup Success
Chris Pierce-Cooke
What is the main challenge keeping startups from sustainable growth? If you think of financing or market conditions, you're not entirely wrong. After all, the startup environment is filled with risk, from tech to product. But there's a bigger threat to young companies, one that is often overlooked until it's too late: people.
Hesitating now may cost you a lower valuation and a longer wait.
Chris Pierce-Cooke
In very recent conversations with the founders of two professional services firms currently considering the near-term sale of their businesses, the same exact comment was made to me: “We definitely want to sell but are so busy presently - and pretty exhausted – we just don’t have the time or bandwidth to devote to this now – we want to get this year in the books and then focus on a sale”. Sounds reasonable? Sounds familiar?